Terms and Conditions

Bonika Hair Boutique is a trading name of AAGY Limited. These Terms & Conditions are applicable to all orders placed on www.bonikahair.com. By placing an order through this website, you agree to these terms. Our acceptance of your order through this website establishes an agreement to sell our products on the basis of these terms. 

A contract between you and Bonika Hair Boutique (trading name of AAGY Ltd) for the purchase of our goods will be formed once we confirm your order via email. Your confirmation of the contract will be deemed received at the time and date of the sending of the order confirmation email, even if you have not received the email due to reasons outside our control. All purchases made from BONIKA HAIR BOUTIQUE are intended for personal or gift usage and cannot be used for commercial purposes, resale or any other commercial benefit. We reserve the right to limit multiple quantities of any item shipped to a customer or postal address.

To stay informed of any updates we make to the Terms of Service, we recommend checking this terms page regularly. You can also find our Privacy Policy, which explains how we handle your information, at Privacy Policy. Please note that access to this website is temporary, and we may withdraw or modify our services at any time without notice. While we strive to keep the site available at all times, we are not responsible if it becomes unavailable for any reason. Additionally, we may occasionally limit access to certain areas of the website or the entire site.

This Website may provide links to other websites that we believe may interest you. Unless stated otherwise, these sites are not operated by BONIKA HAIR BOUTIQUE. We have no control over any Linked Sites and accept no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the Linked Sites will be subject to the terms of use and service contained within each linked site, and we cannot accept liability for the contents or your use of these websites. To buy goods from this site, you must be over 18 years old. If you are under 18, you can only use this site with the involvement of a parent or guardian. 

Conformity Of Goods BONIKA HAIR BOUTIQUE takes every care to ensure that descriptions, specifications, and visual representations of our wigs & accessories on the website are as accurate as possible. However, we cannot accept responsibility for color variation caused by technical limitations. Due to the nature of some of our products and the quality of the raw materials used in production, slight variations in color and texture may occur.

BONIKA HAIR BOUTIQUE aims to continually improve the products available, therefore design changes may be made at any time. We will endeavor to keep this website up to date, but information and designs provided on Bonika Hair Boutique.com are intended as a guide only and are subject to change without notice.

Competitions On entering any BONIKA HAIR BOUTIQUE competitions through Facebook, Instagram, Twitter, post, or via email, you will automatically be entered into a draw for with only one winner of the prize. No correspondence will be entered into, and the winners will be notified by email within 28 days of the closing date. The competition is not open to employees of BONIKA HAIR BOUTIQUE or participating companies. No cash alternative will be offered for the prize, neither will any returns, exchanges or refunds be accepted. The prize(s) described are available at the date of publication. Events may occur that render the promotion or the awarding of the prize impossible due to reasons beyond BONIKA HAIR BOUTIQUE’s control. No responsibility can be accepted for entries lost, delayed, mislaid, or for any technical failure or for any event which may cause the competition to be disrupted or corrupted. In order to determine an outright winner to a competition, BONIKA HAIR BOUTIQUE reserves the right to select a winner at our discretion. Where for any reason, there are more winners than prizes on offer, BONIKA HAIR BOUTIQUE reserves the right to conduct a simple draw to determine the winner or winners of the prizes. Unless otherwise stated, entry to all competitions is restricted to entrants of 18 years of age or over. If the winner of a competition is unable to take up a prize for any reason, BONIKA HAIR BOUTIQUE reserves the right to award it to an alternative winner, in which case the first winner chosen will not be eligible for any share of the prize whatsoever. BONIKA HAIR BOUTIQUE’s decision is final, and it is a condition of entry to any competition that the entrant agrees to be bound by these rules, whether they be published or not, and that the decisions of BONIKA HAIR BOUTIQUE on any matter whatsoever arising out of or connected with the competition are final. No purchases are necessary to enter a competition, and no more than one entry per household. Competitions open to UK residents only, unless otherwise stated.

Copyright & Trademarks The copyright, design rights, trademarks (whether registered or not), patterns (whether registered or not), and any and all other intellectual property rights including the software, source code (the “Intellectual Property Rights”) in material contained on this website, including without limitation any designs comprising the products or any part of them, are the property of BONIKA HAIR BOUTIQUE, and you have no rights, title, or interest in the Intellectual Property.

Clearance Refund Policy Items sold through our Clearance are product samples that have been reduced. Therefore, we do not accept returns. Clearance items do not come with a warranty. You may exchange unwanted items for another item. Before an exchange is granted, items will be inspected upon receipt. If there is evidence that the products are not in the same physical state, and reasonable care has not been taken with them, then unfortunately, you will not be eligible for an exchange.

These terms and conditions govern your use of our e-commerce website and the purchase of any products from us. By accessing our website and making a purchase, you agree to be bound by these terms and conditions.

1. Products and Orders:

1.1. All products listed on our website are subject to availability. We reserve the right to limit the quantities of any products that we offer and to discontinue any product at any time.

1.2. When you place an order with us, you agree to provide accurate and complete information about yourself and your payment details. We reserve the right to refuse any order placed with us and to limit or cancel quantities purchased per person, per household, or per order.

1.3. All orders are subject to acceptance and availability. Once we receive your order, we will send you an email confirmation. Please note that this email does not constitute acceptance of your order.

1.4. Custom orders are non-refundable. If you decide to cancel your custom order before it is shipped, you may be subject to a cancellation fee. We will provide you with the details of the cancellation fee at the time of cancellation.

1. Prices and Payment:

2.1. The prices of our products are listed on our website and are subject to change without notice. The prices listed on our website do not include applicable taxes / duties or shipping fees, which will be added to your total order amount.

2.2. We accept payment by credit card, debit card, and other payment methods listed on our website. Payment must be made in full before we ship your order.

2.3. We use a secure payment gateway to process all payments. We do not store your payment details on our website or servers.

1. Shipping and Delivery:

3.1. We will ship your order to the address provided by you during checkout. Please ensure that your shipping address is correct and complete.

3.2. We will use our best efforts to ship your order within the timeframe specified on our website. However, we do not guarantee delivery times, and any delivery dates provided by us are estimates only.

3.3. If your order is lost or damaged during shipping, please contact us immediately. We will work with you and the shipping carrier to resolve the issue.

1. Returns and Refunds:

4.1. We accept returns of non-custom products, if a request is made within 14days of delivery. To be eligible for a return, the product must be unused and in the same condition that you received it.

4.2. To initiate a return, please contact us at info@bonikahair.com. We will provide you with instructions on how to return the product.

4.3. Once we receive your returned product, we will inspect it and notify you of the status of your refund. If your refund is approved, we will initiate a refund to your original payment method.

1. Liability:

5.1. Our liability for any loss or damage suffered by you in connection with your use of our website or the purchase of any products from us is limited to the purchase price of the product in question. We are not responsible for any loss or damage caused by the shipping carrier during the delivery process. Once your order has been shipped, any issues related to delivery or loss of the package should be addressed directly with the shipping carrier.

5.2. We are not liable for any indirect, incidental, or consequential damages arising out of or in connection with your use of our website or the purchase of any products from us.

1. Governing Law and Jurisdiction:

6.1. These terms and conditions are governed by English and Welsh law.

6.2. Any dispute arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the English and Welsh courts.